Ibotta
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeactivated account
My account, along with all my friends and family's accounts, was deactivated for no reason. Some of them had only opened the account and had not even made one purchase yet.
- No human to talk to
Preferred solution: Reactivate accounts of my friends, family, and myself.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere’s my money
I buy items thinking Ill get some of the money back yeah great deal them ibott makes it impossible to get my money it wont recognize my email or my telephone but I constantly get emails this is starting to feel like a scam if need be Ill report to the better business bureau I need to answers soon in the past Ive been able to redeem with no issues to my bank account so whats wrong now. My email & cell number are still the same
Preferred solution: Full refund
User's recommendation: It’s not worth it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNecesito que me ayuden con mi aplicación de botas no puedo comprar tarjetas de las tiendas
Necesito que me ayuden con mi aplicación de Ibotta no me deja comprar tarjetas de las tiendas solo me dice que trate después así
Preferred solution: No puedo usar la aplicación de botas para comprar tarjetas solamente me deja meter recibos
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ballwin, MissouriDeactivated account
They deactivated my account and all my friends and relatives that had my code. 6 accounts were deactivated for no reason.
User's recommendation: Don't waste your time. You will loose your money! I am very disappointed. I wasted my time and money I paid for things and never got paid back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkSays my Ibotta is shut down I want my money that I earned
i got a emil that said it was shut down, my acccount and my daughters with her e mail. she had ove 300.00 in her account to collect i had about 60.00
I have tired to sigh in in and it just says whoops
they are not getting back
User's recommendation: they stoll our money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Jose, CaliforniaNo puedo verificar mi numero
1 No puedo recívicor-código Para verificayo mio...númeroero Delaware teléfono ayuda porfabor % Gracias
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t get a gift card’s
Intento obtener una tarjeta y dice que es un error que trate más tarde pero lo e echo más de una vez y sigue igual
Preferred solution: Desbloquear mi cuenta
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Syracuse, IndianaMissing cash back
I bough 5 of the Keebler graham cracker crust (on app) $1.00 back on each and it didn't give me the $5 back say offer can't be found-missing $5 uploaded receipt on app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGripping me off
I had it bought for years. They claim they overpaid me over $200, which is impossible, so they have kept every dollar I have made for the past 2 years.
We have turned in several receipts in the last 3 months, and I know it had money earned, and it's still stuck on $6.14. Which? I should've been past that a long time ago; matter of fact, I should have never had it.
I want my money back. I'm going to have to seek an attorney.
- Now can they rip you off
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerErikacastaneda882@***.com
No entiendo por qué mi cuenta está bloqueada. No puedo sacar mi dinero. Ya tiene mucho tiempo que me tienen bloqueado y no sé por qué.
- Tener un poco de dinero extra
- No tiene nada malo
Preferred solution: Tarjeta de rejalo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: There is absolutely no way to get in contact about my account. Can't call, can't get info to open up with my password. Keeps telling me it is your fault and working on it. Changed password like y
This has been going on for a week or more. I cannot get into my account. I have tried every possible way, over and over, and I couldn't finish my reply at the top.
- Too much trouble for 10 cents
Preferred solution: Monies earned.
User's recommendation: Don't join.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't withdraw my money back to my payoak
I wanted to buy Thanksgiving dinner on Ibotta and I took a picture of it. It said I have $30.92 on there and it won't let me withdraw it.
I really need money back on my Paypal account. Can you please help me get it on there? I really like Ibotta, but if this does not get fixed, I might not use it again.
So, please help me. Have a great day.
Preferred solution: Full refund
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReferrals
I got two referrals. I sent all the documentation.
I have not received my money. I'm just getting the run around.
They are ineffective and I'm thinking about cashing out and discontinuing using them and using Rakuten instead. They are unresponsive and bogus.
- Cash back on groceries
- Try to rip you off
Preferred solution: $7 referral money
User's recommendation: Don’t help them. Don’t refer anyone, they lie and do t pay.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount deactivated
I am rewriting this because I put the wrong email address in! You cancelled my account for a reason unknown to me and I would like further explanation.
My original email was tinam2@***.net. That account was hacked, so I re-enrolled using christinemundy2@***.com. I do not understand your reasoning for cancelling this, as I already lost money on my original account.
I have no idea what is fraudulent about a receipt I submitted. Please contact me at (516) 658-**** or christinemundy2@***.com.
Preferred solution: You deactivated my account without speaking to me and I don’t understand why
User's recommendation: Contact customers BEFORE cancelling their accounts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hazen, ArkansasSays account deactivated
I read the rules and it said you have a limit of $500 rebated to send a day. I bought about 25 toys for tots gifts yesterday from Walmart and target and submitted all my receipts that I bought to Ibotta.
Today it wont let me sign on and took all my money I already had and what I earned yesterday and deactivated my account. I have no idea what I did wrong or illegal to make you deactivate my account and take all my lonely I previously earned. I need to talk to someone please. As far as I know I cant imagine what I did wrong.
I did submit receipts with items I actually purchased. I buy lots of toys at Christmas and lots of school supplies before school which have rebated. Can you please tell me what I did wrong and give me a chance to correct my mistake.
Please give return call ASAP. Donna Graves 940-567-****
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