Contact Ibotta Customer Service
Ibotta Phone Numbers and Emails
Customer Service Number:
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(303) 593-1633
Ibotta Emails:
How to Contact Ibotta Customer service?
Most Popular Number:
| Total calls: 11 256 | Issues resolved: 168 | Last call: Jan 19, 2025 |
Ibotta Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ibotta Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ibotta is 3035931633. 21% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Ibotta may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ibotta Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ibotta is 3035931633. 21% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Ibotta may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Ibotta mainly because of account, product/ service, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Ibotta is support@ibotta.com. 58% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Ibotta Website:
Ibotta Help Center:
Corporate Office Address:
Ibotta Customer Service Reviews
Ibotta is terrible now.
I was in their top 5% of savers, and I read all of the rules and followed everything that was required in order to get cash back. For a while, it was great.
But recently in the past few weeks they keep denying my
deal submissions, and when I try to reach out to customer care, they would say that my UPC codes were incorrect when they clearly were right.
Of course it took them 2 days to even respond to any message at all. Trying to get a hold of customer care is like looking for a needle in a haystack.
Terrible terrible terrible customer service now!
I am not someone who normally writes bad reviews, because I try to give people a chance to correct things. But Im putting this out there because you just cant trust Ibotta anymore.
And forget about trying to reach actual people for help. It is a complete nightmare.
Ibotta has definitely gone downhill.
I actually removed my account from their system today. Im DONE, just on principle, even though previously I was making close to $100 month in rebates.
I was unable to collect earned cash from listed and checked products. With your assistance, the issue was resolved and I was allowed to resubmit my receipt and collected my earned cash.
Thank you!
How Good is Ibotta's Customer Service?
Summary of Ibotta Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ibotta?
Account Question:
- “Can’t find my balance”
- “Problems with account”
- “My email is not coming up to confirm it. I’m not getting a text to confirm my email address.”
Product/ Service Question:
- “Withdrawing”
- “Withdrawal”
- “Withdraw”
Payments and Charges Question:
- “Dispute a rebate”
- “Necesito que me ayuden porque yo tenia 40 dollares de ustedes y los deposite en una targeta de regalo de walmart y ahora nose buscarla. gracias.”
- “Missing money”
Request for Information Question:
- “Need help, the chat is not working for me”
- “Help with my account”
- “Need help putting my earnings on a gift card”
Cards Question:
- “Gift card”
- “I can’t get a gift card’s”
- “I want Sam’s club gift card from my Ibotta account”
Shipping and Delivery Question:
- “I can’t get the email address confirmation”
- “Pongo mis recibos se marca que me da los bonos y no se reflejan, también intento sacar dinero En tarjeta de regalo y no me lo da ya tengo tres semanas intentando, Les he mandado correos electrónicos y no he obtenido respuesta”
- “Tengo $20 y no puedo descargar la tarjeta de regalo”
Activation/ Cancellation Question:
- “You deactivated me for no reason”
- “Deactivated account”
- “Acount was wrongly deactivated”
Return/ Replace Question:
- “Incorrect cash back amount”
- “Need to change receipts offer go e”
- “Return”
Website/ Application Question:
- “I download a lowes GC and they can't open it”
- “Ibotta has app issues”
- “App is not updating”
Refund Question:
- “He didn't give me money back when I bought the things”
- “Ibotta is not giving money back”
- “Do not receive my money back”
Staff Question:
- “Customer service”
- “I need customer service”
- “Missing cash back and customer services isn't doing anything”
Employment Question:
- “Verifying job offer”
- “My w2 haven't arrives”
Other Question:
- “Problems para transfer the money”
- “No puedo acceder a mi cuenta ya lo intente de muchas maneras y nada no puedo”
- “Ibotta won't understand my problem when I submit online”
Compare Ibotta Customer Service To
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