When I signed up for Ibotta, I have tried to create my account with my email address of ebelousov03@***.com that I had for years. It is my email address.
The company said that somebody else is using that email address already which is impossible.
So, then I proceeded to open account with my old email address of emmazima@***.com
I have earned more than $60 in my account. When I tried to withdraw my money, I find out that my email address of emmazima@***.com was not valid and I was not aware of it because I always used my current email of ebelousov03@***.com
When I wrote to customer service about this issue, they refuse to help me blaming me that's I'm using somebody else's email address.
I then created a new email address of ebelousov03@***.com and wrote them to change my email address on my account with them.
But they are not responding.
I tried to change my email address by myself, but it only allowed me to create a new account.
Please help me to get my money that I earned from Ibotta. Last I remember there was $63.10
I appreciate your help
User's recommendation: Do not trust Ibotta as much as I did.
Monetary Loss: $63.
Preferred solution: Full refund.
Ibotta Cons: Not trustworthy.
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