Product: Ibotta Customer Care Clear all filters (0 of 12 reviews match)
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Poor customer service, Ibotta account deactivated

My friend who i have referred has over a $170 to cash out and as she tried to do that her account got deactivated, there is no reason behind it there is nothing, emailed customer service, no response for the past 3 weeks. Terrible company.
1.0
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Ibotta Customer Care
#1415996
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Ibotta deactivated my account after i kept sending tickets because they would deny a product that was on the list and said matched, than my daughter made an account on her phone because she saw i was making bonuses with it. She used my referral code and i didnt get the...
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1.0
Product
Ibotta Customer Care
I liked
  • Money for christmas for my kids
  • Saving money
I didn't like
  • Lack of customer service
  • No one to speak to about issues
  • I feel unappreciated as a customer
#1413041
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I have used Ibotta for around two years with no problem. Within the last few months I have attempted 5 interactions and all have failed. Offers that evaporate as soon as you make the purchase but before you can send in your receipt less than 10 minutes later . Offers...
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1.0
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Ibotta Customer Care
#1406659
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Ibotta - No Company No service

The fact still remains, that I got what I paid for. What about the referal of friends. Why bother them.
1.0
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Ibotta Customer Care
#1404923
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BEWARE....I've earned money through Ibotta and the App won't send it to me. I went through every "troubleshooting option of the website and nothing." I now feel stupid because, I went through the trouble of picking products and maybe changing my purchase option to...
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1.0
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Ibotta Customer Care
I didn't like
  • Not being replied to when multiple tickets were sent
#1400212
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Ibotta - Poor customer service

First, you can't actually call them. What should be a 5 or 10 minute phone call turns into 20 emails and nothing solved. Second, they list my local grocery store and they tell me it's not on their list and I should send them a screenshot. Now I can't connect.on the app for the past several day's and no reply from email.
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Ibotta Customer Care
#1393410
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Ibotta - Login sign in

I tried to login or sign-in it tells me my Gmail is already being used
1.0
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Ibotta Customer Care
#1388602
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I have tried for a week to contact this company just for a phone number change, a 7 day or less process. I have receive no results nor a email to say it was taken care of or in the process of being taken care of, just that it was being reviewed by support. There is not...
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Ibotta Customer Care
I liked
  • Variety of products
I didn't like
  • Customer care team unavailable limited profile correction
#1368855
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Ibotta - Almost 3 months of asking them to simply ch as he my passwor

I keep getting the same response from ibotta that they have so many tickets to fulfill it will be a 7 day wait. I have waited 3 months and my phone number on my account is not changed do that i can eithdraw funds im so tired of wriying tivkets to them and i want my money i reslly want my money. My fiancee died and i cannot pay the bills im so broke.
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Ibotta Customer Care
#1360608
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Ibotta - Horrible

Had got new phone and number didn’t know Ibotta would be so hard to contact just to get my number changed on my account today it’s been one week since my first message to ibotta support 4 messages later still no response. I am disable and broke. If i knew this app was a scam i wouldn’t have been using it. CS needs to get on top of Their work. This is jus sad i went from loving This app to Hating it!!!! Give me my money mannnn
2.3
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Ibotta Customer Care
#1349064
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