Ibotta - No credit
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New ReviewerI
I would like for someone to help me understand how and why you would give me credit for one recipt but no the other one. I made both purchases from the same store for the same items on the same night but for whatever reason I only got credit for one of them.
I submitted to customer care and they are still refusing to give me my money back...and no one is explaining why. AND there is no one to talk to. Only emails a d pictures which is clear not cutting it because my purchases are still being ignored This is particularly annoying because these are items I wouldn't usually buy if I wasn't using your app.
This is my first problem I've had. Usually issues are resolved immediately...so I hope we can come to an understanding...
User's recommendation: My recommendation depends on how this matter is handled.
Monetary Loss: $2.
Preferred solution: Full refund.
Location: Dallas, Texas
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