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I have been using ibotta for a while now I haven't had too many issues until Dec1 I have almost $300 in my account that I have been saving for Christmas I wanted to use a gift card for a purchase when I purchased the gift card all I received was a picture of the card with no code to scan at the register.i haven't been able to log into my account since I'm trying every day to get it straightened out the care team has sent me to ever sight & nothing is resolving my problem! Today they told me to send my first name.date of birth.email address.& Last 4 digest of my Phone #.i have done this already several times along with everything else it's the same thing every day, I just want my money that I earned. Haven't heard any more from care team since I sent my info.Very aggravated & disappointed.

User's recommendation: Don't let you savings build up for anything special.

Monetary Loss: $364.

Preferred solution: I would like to be able to log in which it's NOT letting me !!!! And beable to draw out my money.

Ibotta Pros: Wonderful way to earn extra money.

Location: Spring Hill, Florida

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