Ibotta Questions and Answers
how do I get my welcome bonus.
I was suppose get my welcome bonus on Dec 14 2019, But I did receive it yet. Can your contact me why tell me what's the problem with my welcome bonus.
Can you email me @ brownjovonne45@***.com. Thank you.
Why can’t I link my account.
I’ve given all the correct information and when it get to the last part and ask if my info is correct, it doesn’t show anything and won’t continue forward
- your account is already linked to an existing Ibotta account;
- the information you are trying to link is incomplete.
Please contact the Ibotta customer care team for assistance. You may reach out to them:
- by phone at (303) 593-1633;
- by email at accountsupport@ibotta.com;
- via the company's social networks.
Why can’t I get in my Ibotta account.
When I put in my email and password it won’t let me get in my. Account
Please, check the correctness of your password and email. If you still can't log in, contact Ibotta customer service via email at accountsupport@ibotta.com.
how do i delete my account.
I cannot log in to ibotta no matter what i do. I keep getting the message that my email is already being used.
I would like to delete my account and start over. How do i do this??
According to Ibotta cancellation policy if you would like to cancel your Ibotta account, please submit a ticket in the company's Help Center and select "cancel account request" from the drop-down menu. Ibotta customer service team will be happy to confirm your cancellation. You can also write email at accountsupport@ibotta.com.
How can I cash out and unlock account.
I need to unlock account so I can cash out
Based on Ibotta FAQ page if you are locked out from your account, you should write Ibotta customer service team so that they can take a look at your account and help guide you in the right direction. You can reach them via online form on their website.
Why is Amazon no longer a shopping option?I went to make a purchase on amazon through the ibotta app and Amazon isn't even there anymore.
According to reddit.com Amazon pulled all their affiliate links on shipping sites yesterday. They can’t keep up with demand as it is so they don’t need the rebate incentive.
How to transfer my funds.
Changing over to a new phone I lost all my funds on my account which was almost $50.00 please help me with this asap
- open Ibotta app on your phone;
- at the bottom of the screen, tap log in;
- at the bottom of the screen, tap I forgot my password. Enter your account email address and tap reset password;
- you should receive an email from Ibotta within 10 minutes that includes a link to reset your password;
- if you do not receive the email to reset your password within 20 minutes of requesting the email, please write the company care team at accountsupport@ibotta.com for immediate assistance;
- tap or click the link within the email and you should be redirected to a web browser;
- in the web browser, you will enter and confirm your new password.
If you want to change the current phone number that is linked to your account, please submit a request to the Ibotta care team. Once the old number is removed, you should be able to link your new number. If you cannot remember the currently linked number, Ibotta will be unable to make changes to your account.
Why can I not access or reset my password?I have been trying to access my account for the last couple of days. I have also tried resetting my password, it would send me an email.
I was able to click on the link in the email that says reset password but nothing happened. It took me back to the main screen which defeats the purpose.
And now I have been charged a maintenance fee. I NEED TO ACCESS MY ACCOUNT !
Why can’t I purchase a gift card?My Ibotta won’t let me withdrawal and purchase a gift card it says it gives an error message and says retry I’ve tried for 2 days now
If you do not receive your gift card link in your email inbox, please check the email address of your Ibotta account:
- Click Account;
- Click Settings;
- Click Update Profile;
- Check that the email address is correct.
If this is not the issue, you should contact the IBotta Customer Care team through their Help Center on the company website.
How do I use Ibotta and get my refund.
I want to go to the store but I don’t know what to do after I pay for the items
If you complete the above-mentioned terms, a $20 Welcome Bonus will be deposited into your account.
They owe me my $20.00 welcome bonus for December too. I’ve sent in 3 tickets!! Now they are avoiding me . This company is *** , going to Ebates new site , at least they actually work
Yes I worked up almost $50.00 on my account n when I went to withdrawal my rewards instead of sending them to me n honoring their word. They just go n delete my whole account. So I worked so hard to get that money in there n as soon as did y'all took it right away.. false advertisement, n as soon as they see u r going to make money they wanna delete ur account