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Verified Reviewer
Junior Reviewer

Resolved: Cant cash out

Ibotta - Cant cash out
Ibotta - Cant cash out
Ibotta - Cant cash out
Ibotta - Cant cash out
Ibotta - Cant cash out
Ibotta - Cant cash out
Update by user Oct 28, 2021

Company fixed the issue and I have been provided with full refund. I was finally able to transfer my money to my PayPal account..

Update by user Oct 23, 2021

They finally responded to 1 of the many requests I've submitted about the same problem.

Original review posted by user Oct 23, 2021
They finally contacted me by email after I got the phone # from your website. I still don't have a solution to my problem, but at least they're not ignoring all my requests I sent this past week. It's absolutely ridiculous that it takes a week of customer service submission complaints about a major problem that they FINALLY answer you. I still can't transfer my funds to my PayPal account.
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Resolved
ID
#3001207 Review #3001207 is a subjective opinion of poster.
Preferred solution
Transfer my funds to my PayPal
New Reviewer

Logging in

I have the Ibotta app on my home screen. I got into the Ibotta app this morning, there was a notification saying that there were updates made to Ibotta. I logged out, then tried logging back in. I have tried both email addresses and reset my password for both of the email addresses, nothing is working. An error message pops up saying that something has happened, Ibotta is trying to fix the issue...I have been trying to get into the app since about 7:30 this morning. Please help me get Ibotta back!!
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ID
#3605905 Review #3605905 is a subjective opinion of poster.
Location
Ambridge, Pennsylvania
Preferred solution
Getting back into Ibotta...was told there were updates, instructed to log out then log back in. I have not been able to get back in
New Reviewer

Locked out of account

Won't accept code to get into my account, can't even get to the help section, just keeps reloading page. Last message something's wrong care team looking into it.
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ID
#3605530 Review #3605530 is a subjective opinion of poster.
Location
Port Orange, Florida
Pros
  • Cash
Preferred solution
Into my account
New Reviewer

Cant cash out funds

Cant Withdrawing funds check in the future before u start to advertise there product do be a fool like me!!!

User's recommendation: Do homework.

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ID
#3603533 Review #3603533 is a subjective opinion of poster.
Location
Lincolnton, Georgia
Loss
$70
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Ibotta charged my card twice now I'm waiting for my money to do stuff with my family this weekend.

I started using ibotta Thursday May 12th 2022 and I thought it was gonna help my growing low income family. Because they partnership with walmart is why I started using it. Only to find out that they double charged my card. Now my bank is holding my money that ibotta double charged. When I became aware of the situation my bank had already began helping me. But I still deleted the app. Sorry ibotta loved your coupons but hate the way you double charged hopefully you can help people better in the future .

User's recommendation: Don't use ibotta with walmart.com.

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ID
#3595396 Review #3595396 is a subjective opinion of poster.
Pros
  • Good kid friendly coupons
Cons
  • Being ripped off and stolen from
  • Double charging my low income family
Loss
$87
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I never received my referral bonus and there’s no one to speak too

No one to speak too for issues and I never received my referral bonus this is crap, frustrating and a headache I do all this stuff and you guys are not holding up to your side of the deal Ill probably be deleting the app and telling the ppl I had sign up do the same because this is a ***
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ID
#3594445 Review #3594445 is a subjective opinion of poster.
Location
Salisbury, Maryland

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Verified Reviewer
New Reviewer

Can’t get problem solved

I have tried multiple times and ways to contact Ibotta and so far no one has responded to me!! My email is incorrect. I need to correct it to get my earnings.
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ID
#3593801 Review #3593801 is a subjective opinion of poster.
Location
Bidwell, Ohio
Loss
$92
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Withdrawals disabled again

They keep disabling my withdrawals and indirectly accusing me of fake referrals. Like who does that.My referrals are legit and they want to ask me where I got them from. They have their phone numbers and e Ail addresses. Why do I have to go do double work to get the payment they advertise. They have their info. They should just call them
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ID
#3590610 Review #3590610 is a subjective opinion of poster.
Location
Victoria, Texas
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Will not allow me to withdraw my funds

Ibotta - Will not allow me to withdraw my funds
I went shopping yesterday and had no problem withdrawing my funds then all of a sudden I go shopping again today and I can not withdraw my funds so I'm returning my items and reporting Ibotta to the proper athorities immediately for fraud!! DO NOT USE THIS TO SAVE MONEY IT'S A SCAM

User's recommendation: DO NOT USE THIS SITE EVER IT'S A SCAM!!

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ID
#3590499 Review #3590499 is a subjective opinion of poster.
Location
Belleville, Illinois

Can not get problem resolve to change my check debit information

To change my check debit card on Ibotta to pay for purchases ibotta is not helping resolve the issues
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ID
#3590155 Review #3590155 is a subjective opinion of poster.
Location
Bellevue, Nebraska

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Withdraw confirmation

I got an email my earnings are in my bank account but it's not showing up and my bank needs the confirmation number to be able to check it
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ID
#3588507 Review #3588507 is a subjective opinion of poster.
Location
Granbury, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Withdraw confirmation

Needing my confirmation number that my earnings was sent to my oxygen bank account. I got the email that it's in my bank but when I called my bank they need confirmation number
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ID
#3588498 Review #3588498 is a subjective opinion of poster.
Location
Granbury, Texas
Loss
$25
Preferred solution
Confirmation number
I have received none of the rewards for being referee ($10) referrer ($10) or for sign-up ($5) that are promised by Ibotta if the criteria is met for said rewards, which is the case.. since you can't reach them by phone & actually speak to them, I emailed as is...
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ID
#3587605 Review #3587605 is a subjective opinion of poster.
Location
Jamestown, New York
Pros
  • Getting referral and referee rewards
  • Earn cash back on store purchases
Cons
  • Computer generated responses to email dont resolve issue
  • Dont give advertised referrer referee signup rewards
  • No live or chat customer service
New Reviewer

Missing money

I had $19 in my account and it was taking out and nobody will give me a reason why. I put in a ticket stating that $7.25 was missing worth of rebates and they took all of my money out of my account and replace it with $7.
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ID
#3581301 Review #3581301 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

Will not let me get my credits

Trying to download a receipt and it is saying that I have a payment method saved but it still didnt give me my credit
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ID
#3581226 Review #3581226 is a subjective opinion of poster.
Location
Louisville, Kentucky
Preferred solution
Full refund

I wasn’t able to get my money out then it would not let me login in

Not being able to cash out nor I wasnt able to login any more thats upsetting cus Ive been uploading my receipts for what for them to let me cash out an then not letting me login any more thats not fair

User's recommendation: Don’t recommend it.

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ID
#3577643 Review #3577643 is a subjective opinion of poster.
Location
Houston, Texas

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