Ibotta - Used to be Reputable
I have used Ibotta for around two years with no problem. Within the last few months I have attempted 5 interactions and all have failed.
Offers that evaporate as soon as you make the purchase but before you can send in your receipt less than 10 minutes later . Offers that do not match the item when they clearly do. Over and over again it has been the transfer of funds that has proven to be the sticky wicket.
There is basically no customer service with Ibotta anymore. Ibotta reps can only be contacted thru the company email where they reply (usually beyond 2 weeks later) with a canned response.
A long ago reputable company that has become a dog of an app begging for a class action lawsuit.
Reason of review: Poor customer service.
Location: Elkridge, Maryland
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