I have been emailing Ibotta customer service since Oct 2017 because I can't withdraw funds from my account due to my cell phone number got deactivated and do not have a working phone. I have emailed them at least 20/30 emails and they say that the only way you can withdraw funds is through the app, but the app does not let me log in.
Everytime, i login to app it keeps giving me error "OOPS.....Forbidden". I have the most updated app and the operating system. I tried downloading app on galaxy S6, HTC U11, samsung note 3 etc, but the app does not let me log in...it seems like they have BLOCKED my account. Their customer service is so worst that they do NOT understand my problem.
Not sure where to go and who else to complain. I do not like to bring the issues to the internet, but this is ridiculous and it is so frustrating since the emails are going back and forth between me and ibotta since Oct 2017.
I even asked them to send me the check of my earnings and they say NO. I DO NOT RECOMMEND THIS CHEATER COMPANY to anyone.
Product or Service Mentioned: Ibotta Account.
Reason of review: Problems with payment.
Monetary Loss: $35.
I liked: Saving money.
I didn't like: Customer service.